Shipping Info

Products Eligible for Returns
Products eligible for returns will only be accepted under the following conditions within 10 days.

Our Commitment to Your Shopping Experience
We strive to provide you with the best shopping experience. We understand that sometimes, you may need to return a product. Our Return and Refund Policy is designed to be transparent, fair, and customer-centric.

Return Policy
You have 10 days to return an item from the date you received it.

To be eligible for a return, your item must meet the following conditions:

Unused: The item must be in the same condition as when you received it, with all original tags and packaging intact.
Receipt or Proof of Purchase: You must provide the original receipt or proof of purchase.
All refunds will reflect in your bank account within 5-10 business days after we receive the product.

Shipping Information
Our Shipping Policy is designed to provide you with clarity and convenience. Please review the following details about our shipping process:

Order Processing
All orders are processed within 1 business day (excluding weekends and holidays). Our swift processing ensures that you receive your purchases as quickly as possible.

Free Shipping
We are delighted to offer free standard shipping on all domestic orders within India. Regardless of the order value, you can enjoy our complimentary standard shipping service.

Shipping Methods
Our standard shipping method guarantees quick and efficient delivery to your doorstep. You can expect your order to arrive in 2-3 business days, ensuring that you can enjoy your purchases without delay.

Order Tracking
Once your order is shipped, you will receive an email confirmation that includes a tracking number. This tracking number allows you to monitor the progress of your shipment and estimate the expected delivery date.

You can check order tracking status in the Account details page.

Shipping Delays
While our standard shipping process is designed for prompt delivery, please be aware that unexpected factors, such as extreme weather, may cause occasional shipping delays. We appreciate your patience and understanding in such situations.

Contact Us
If you have any questions or concerns regarding our Shipping Policy or the status of your order, please feel free to reach out to our Customer Support team at contact@gillkart.com.